Who we are

Aaroha Services (“we”, “us”, “our”) is a hearing care practice based at Shop No. 3, Vedashree Apartments, near Datta Mandir, Tembhi Naka, Dhobi Ali, Charai, Thane West, Maharashtra 400601. We are responsible for the personal information you share with us through this website and during your care.

Information we collect

We only collect information that helps us care for you and respond to you:

Contact details, your name, phone number, and email, when you submit our contact or booking forms.
Appointment details, your preferred date, time, and the reason for your visit, so we can prepare appropriately.
Health information, hearing assessment results and related notes, collected only during your care and with your knowledge.
Technical data, basic, anonymised analytics about how this website is used, to help us improve it.

How we use your information

We use your information to:

Respond to your enquiries and confirm appointments.
Provide and improve your hearing care.
Keep accurate records of the care we provide.
Contact you about your appointments or care when necessary.

We do not sell your personal information, and we do not share it for marketing by third parties.

How we protect your information

We take reasonable technical and organisational measures to keep your information secure and to prevent unauthorised access, loss, or misuse. Access to health records is limited to those involved in your care.

How long we keep it

We keep your information only for as long as necessary to provide your care, to meet our legal and professional obligations, and to resolve any disputes. After that, it is securely deleted or anonymised.

Your rights

You may ask to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, at any time. To make a request, please contact us using the details below.

Cookies & analytics

This website may use minimal cookies and privacy-respecting analytics to understand general usage. These do not identify you personally. You can control cookies through your browser settings.

Contact us

If you have any questions about this policy or your information, contact us at hello@aarohaservices.com or call 090044 78207.

This policy is provided for general information and may be updated from time to time. Please review it periodically.